I'm a longtime writer and content creator who takes a holistic, multi-disciplinary approach to communication and design. My diverse experiences, enterprising attitude, and ability to learn have built me into an adaptable technical educator with a collaborative disposition.
Skills: Content Strategy, Project Management, Knowledge Base Management, Writing & Editing, Instructional Copy, Stakeholder Management, Style Guide Development, AI Content & Prompting, Video Editing, Graphic Design
Proficiency: Confluence, Jira, Adobe Premiere Pro/Illustrator/Photoshop/Indesign, MailChimp
Education: Bachelor of Arts, English 2012 – Indiana University Bloomington
Content Writer – Sweetwater 2021 – Present
Manage an internal knowledge base in Atlassian Confluence.
Facilitate relationships with other teams (Software Development, Infrastructure, Cybersecurity, Compliance, HR) to align content efforts.
Interview product owners and developers to produce end-user documentation.
Develop and edit images and videos for online tutorials.
Communicate with stakeholders as main contact for documentation projects.
Lead change management communication for company-wide software rollouts.
Identify audience segments and tailor help content to address their needs.
Analyze survey data to uncover gaps and opportunities to improve IT department management strategy.
Evaluate Google’s AI content creation tools.
Create a style guide for knowledge base articles.
Research and prepare video reports for quarterly meetings.
Advise software teams on graphics and video.
Copywriter (Contract) – MindGrub 2022
Concepted and wrote copy for web, social, and podcast ad campaigns.
Audio Engineer/Senior Editorial Associate – KnowledgeWorks Global 2019 – 2025
Coordinated production with three stakeholder groups.
Mixed and mastered audio for a medical journal podcast.
Managed quality control for medical and scientific papers.
Assisted contributing authors on science journals’ editorial standards and a publishing platform’s UI.
Grants Editor – McAllister & Quinn 2015 – 2016
Copyedited federal grant proposals.
Assessed federal grant proposals against application criteria.
Production Manager – Kaufman Wills Fusting & Company 2015
Reviewed and approved scientific papers for publication.
Editor – National Correctional Industries Association 2014 – 2019
Planned and coordinated multiple trade publications.
Maintained relationships with stakeholders and contributing authors.
Identified inefficiencies in the publication workflow and reduced production time by half.
Developed brand voice and wrote promotional copy.
Redesigned website and email platforms.
Novelist 2023 – Present
Finished my first novel, currently seeking representation.
Script Writer – Baltimore Rock Opera Society 2020 – 2022
Co-wrote a feature-length musical in a collaborative writers room.
Interviewed prospective directors.
Facilitated meetings with the cast to discover insights on characters and themes.
Sketch Writer/Tech Producer – Baltimore Improv Group 2017 – 2020
Wrote sketch comedy.
Edited and collaborated on other writers' sketches.
Coached new writers.
Produced multimedia segments and immersive light/sound sequences for live shows.
Scriptwriter – Horatio Dark's Between the Lines 2017 – 2018
Wrote half-hour plays for a monthly live show.
Musician – Various 2006 – 2017
Gigged and recorded for over a decade.