I'm a creative strategist experienced in software rollouts, change management initiatives, and cross-functional teams in IT and e-commerce. I align stakeholders and develop content that improves adoption, usability, and organizational efficiency.
Skills: Technical Writing · Content Strategy · Change Management · Stakeholder Management · Documentation Strategy · Knowledge Base Management · Information Architecture · Training Design · Content Enablement · Process Documentation · Requirements Gathering · Cross-Functional Collaboration
Proficiencies: Confluence, Jira, Articulate Rise, Adobe Creative Suite, Workday